What if the order is defective?

If the order item is defective, consumers can use the repair center locator on www.victorinox.com to find a repair center in their area:  http://www.victorinox.com/us/en/storeFinder#//repair//filter. 

If you would rather return the item by mail, the repair can be input directly in our service website: https://service.swissarmy.com/ 

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